Resolved -
This incident has been resolved.
Nov 6, 20:50 EST
Monitoring -
All issues have been resolved and tested.
Nov 6, 20:50 EST
Update -
We are continuing to restore the remaining (2) customers affected. We will provide an update when the process is complete.
Nov 6, 14:33 EST
Update -
We are addressing this issue on 2 customers. All others remain unaffected. We expect to be completed shortly.
Nov 6, 11:30 EST
Update -
We are continuing to work on a fix for this issue.
Nov 6, 10:40 EST
Update -
We are continuing to make progress wiht the remaining customers as previously noted.
Nov 6, 10:40 EST
Update -
Approxiamately 4 customers continue to be affected and experience service degredation. The resolution process is continuing and we expect a complete resolution in the next hour. We apologize for the delay adn will provide another udpate shortly.
Nov 6, 08:39 EST
Update -
We are continuing to address the issue for these customers. We expect that the resolution may take an additional 30 minutes. We will probvide an additional update in 15 minutes.
Nov 6, 07:54 EST
Identified -
We have identified a database service degradation that affects a very small number of customers (less than 10). The cause was immediately identified and is currently being addressed. We expect this situation to be resolved in less than 60 minutes.
Nov 6, 06:45 EST