Identified - Unplanned Maintenance & Temporary Configuration Update for AI Essay Grading Service

Effective Dates: Thursday, May 21, 2026 – Monday, May 25, 2026

At Brillium, we are committed to providing you with the highest standard of reliability, performance, and innovation. To ensure our platform continues to leverage the most robust, secure, and advanced technology available, we are currently updating the underlying language models that power our AI Essay Grading service.

What is Happening?
Following a planned technology deprecation by our cloud infrastructure partner, Amazon Web Services (AWS), our team is actively transitioning the AI Essay Grading engine to the latest, next-generation Large Language Model (LLM).

To guarantee the absolute precision, consistency, and fairness you expect from Brillium, our engineering teams will spend the next few days conducting rigorous regression testing and quality assurance on this new model.

How This Affects You
To prevent any disruption to your active testing programs, we are implementing a temporary operational adjustment:

Automated Transition to Manual Grading: Effective immediately, all assessments currently configured for AI Essay Grading will automatically route essay results to Manual Grading.

No Lost Data: Rest assured, all candidate submissions, responses, and core assessment data remain entirely secure and unaffected.

Action Required: Administrators and evaluators will simply need to manually review and score essay responses within the Brillium platform during this brief interim period.

Next Steps and Resolution
We expect to seamlessly deploy the updated, high-performance AI Grading engine this coming Monday. Once deployed, the system will automatically resume automated grading for all designated assessments.

We understand how vital these automated insights are to your workflows and sincerely appreciate your patience and partnership as we upgrade our infrastructure to better serve you.

May 21, 2026 - 12:59 EDT

About This Site

This is the Brillium Software Status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues, don't hesitate to Contact Us. We will get back to you as soon as we can.

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Scheduled Maintenance

Scheduled Infrastructure Maintenance - June 15, 2026 Jun 15, 2026 04:00-05:30 EDT

We will be performing required infrastructure and security maintenance to ensure the continued stability and safety of our platform.

Maintenance Window
Date: Monday, June 15th
Time: 4:00 AM ET – 5:30 AM ET (8:00 AM UTC - 9:30 AM UTC)
Expected Downtime: Approximately 1.5 hours

Why is this happening?
This maintenance is a required security and compliance framework update. These changes are necessary to conform to forthcoming changes required by our cloud services provider, ensuring our systems remain secure and fully compliant with the latest industry standards.

Questions?
The services will be restored immediately following the update. If you have any questions please reach out to our support team via email or using the Contact Us form on our website homepage at www.brillium.com.

Posted on May 12, 2026 - 22:08 EDT
May 21, 2026

Unresolved incident: AI Essay Grading Service Maintenance.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.