Intermittent Outage

Incident Report for Brillium

Postmortem

We discovered a compute resource in our environment was being over utilized and have remediated the platform issue.

Posted Dec 07, 2021 - 13:20 EST

Resolved

This incident has been resolved.
Posted Dec 06, 2021 - 07:40 EST

Monitoring

We believe we have identified the issue, fixed it and now monitoring the fix.
Posted Dec 06, 2021 - 07:22 EST

Update

We are continuing to investigate this issue.
Posted Dec 06, 2021 - 07:15 EST

Investigating

Customers on Version 11 of the platform may experience intermittent performance challenges at the moment. We are aware of the issue and working to stabilize the platform. Thank you for your patience
Posted Dec 06, 2021 - 07:15 EST
This incident affected: API & Integrations (API), Administration (User Administration and Authentication, Partner Central Custom Administration), and Assessment Builder (Assessment Authoring).