Temporary Outage for v10 Customers

Incident Report for Brillium

Resolved

The environment is operating normally.
Posted Mar 04, 2022 - 12:02 EST

Monitoring

A fix has been implemented and we have begun monitoring duties.
Posted Mar 04, 2022 - 11:03 EST

Investigating

Brillium lost one of its network zone that caused a brief outage. Unfortunately, customers that were connected to this zone may have experienced a brief loss in connection to the Brillium platform. We have identified the issue and restored services. Brillium version 10 customers should be operating normally.

Some customers connected during the outage, may have needed to reconnect to Brillium.
Posted Mar 04, 2022 - 11:03 EST
This incident affected: Assessment Builder (Assessment Authoring).