AWS has resolved all infrastructure issues and operating normally.
Posted Dec 09, 2021 - 06:43 EST
Monitoring
AWS has fixed the issues from yesterday. We are closely monitoring the Brillium Platform to ensure there are no longer any impacts from yesterday AWS issues.
Posted Dec 08, 2021 - 11:39 EST
Update
No additional update at the moment. We continue to monitor AWS status and will update as we hear more information.
Posted Dec 07, 2021 - 22:40 EST
Identified
AWS has reported they have identified a root cause of the service API and console issues affecting customers serviced by the US-EAST-1 Region, and are starting to see some signs of recovery. These services are used by and can affect a variety of functions used by Brillium, which may cause intermittent errors. There has been no ETA for full recovery provided at this time, but we will continue to monitor the recovery effort and provide updates.
Posted Dec 07, 2021 - 16:31 EST
Investigating
We are currently seeing issues reported by Amazon Web Services (AWS) which may impact some platform functionality for versions 9, 10, and 11 intermittently. We are closely monitoring the AWS status reports and will provide updates as we receive them.
Posted Dec 07, 2021 - 16:13 EST
This incident affected: API & Integrations (API), Administration (User Administration and Authentication, Partner Central Custom Administration), and Assessment Builder (Assessment Authoring).